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Global Remote Services fait partie des excellentes entreprises qui font partie d'ELITE, l'écosystème paneuropéen du groupe Euronext qui aide les petites et moyennes entreprises à se développer et à accéder aux marchés de capitaux privés et publics.
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Global Remote Services is the oldest and leading Independent Contact Centre provider in Romania, founded in Jan. 2004, with experience in the Business Process Outsourcing (BPO) industry. Based in Bucharest, Piatra Neamt and Suceava, GRS provides a broad range of multilingual and multi-channel contact center and back office services to organizations across the world. The company delivers 24/7 services in more than 12 European languages, plus Asian languages with Partner Company. GRS provides high quality and flexible customer contact solutions through its leading edge ITC infrastructure and robust operational procedures. GRS is also a ‘fully quality certified’ organization and works closely with its customers to create and deliver tailor-made solutions. The hands-on approach is helping GRS to respond to every customer’s individual needs and further helps. GRS is proud of its long-standing relations with their customers, many of them major blue-chip multinationals. The clients’ high expectations in terms of service level quality, customer experience and business continuity are GRS’s drivers for delivering professional services. GRS greatly values the highly skilled and committed team (nearly 450 employees as an aggregate of the 3 operational sites); GRS’s employees are the main asset giving to the management full confidence to expand continuously.
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